Effective Date: December 20, 2023
Welcome to Luxury Stays Club, your destination for interior design and vacation property management services. We value your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy outlines how we collect, use, and share your information when you visit our website and use our services. By accessing Luxury Stays Club, you agree to the terms described in this policy.
1. Information Collected When you use our services, we may collect the following information:
• Name
• Phone number
• Email address
• Country
• Banking information (only when making a reservation directly on our website)
2. Use of Information We use the collected information to:
• Provide and improve our services
• Manage reservations and payments
• Send relevant updates and communications
• Comply with regulations and legal obligations
3. Third-Party Platforms We work with Liverez and Lynbrook to manage reservations and payments.
Your personal and banking data are handled directly through these platforms. We do not store or directly manipulate your personal or banking information.
4. Regulatory Compliance and International Standard This policy complies with the following privacy laws:
• United States (CCPA): We comply with the California Consumer Privacy Act by providing
California residents the ability to opt-out of the sale of their personal information and ensuring residents’ rights to know what information is collected and request its deletion.
• Mexico (Federal Law on Protection of Personal Data Held by Individuals): We comply with the provisions of this law, ensuring the protection of your personal data and your rights to access, rectify, cancel, or oppose the processing of your information.
• Canada (Consumer Privacy Protection Act): We comply with Canadian privacy standards, ensuring that your personal data is handled in accordance with Canadian consumer privacy laws.
• International Standard: We follow international privacy principles and standards to ensure robust protection of your personal data.
5. Conflict Resolution For minor conflicts, we strive to mediate between the parties. For legal disputes or major controversies, we commit to resorting to arbitrators or competent authorities in your applicable country and state of residence.
6. Contact Information For any questions or concerns related to this policy, contact us at [email protected] or at +3852241546.
7. Use of Information (Additional Services) Additionally, we use the collected information to:
• Provide and improve our interior design and vacation property management services.
• Communicate with you about reservations, updates, and promotions.
• Personalize our services according to your preferences and needs.
8. Additional Information Sharing We do not share your personal information with third parties without your consent, except when necessary for the provision of our services (e.g., sharing property details with vacation rental platforms like Airbnb or Vrbo).
9. Information Security We implement security measures to protect your information against unauthorized access, misuse, or disclosure.
10. Third-Party Services (Additional Services) In the case of management services, we may use third-party platforms like Airbnb or Vrbo to handle reservations. Your information may be shared with these platforms according to their privacy policies.
11. Cookies and Similar Technologies We may use cookies and similar technologies to enhance the user experience and collect data for analysis.
12. Access and Control of Your Personal Information You can access and update your personal information through your Luxury Stays Club account. You also have the right to request the deletion of your information, subject to applicable laws.
13. Changes to the Privacy Policy This policy may be updated occasionally. We will notify you of significant changes through our website or other means before they take effect.
Thank you for trusting Luxury Stays Club. We are here to provide exceptional service while safeguarding your privacy.