RENTAL MANAGEMENT AGREEMENT
THIS RENTAL AGREEMENT, dated as of January 1, 2024, is entered into by and between Luxury Stays Management, LLC, a Utah limited liability company (“Host”), and the (“Guest”) according to the following terms and conditions:
TERMS AND CONDITIONS
IN CONSIDERATION OF THE COVENANTS AND CONDITIONS CONTAINED HEREIN:
It is your responsibility to read and understand these rules, standards, policies, and requirements before booking a Listing.
By booking a property, you agree to the following terms and conditions.
The following terms and conditions apply to reservations made directly on the company’s website https://luxurystaysclub.com/, Liverez, or directly with any of our partners or hosts. Reservations from platforms where Luxury Stays Club advertises its properties will be subject to the terms and conditions of each platform, which have their own terms and conditions.
Luxury Stays Club LLC, hereinafter referred to as (LSC), is a company based in Utah, United States, with offices in Mexico and Canada.
LSC works with operational staff referred to as “Host or Hosts” who work directly and indirectly with multiple teams and companies to provide the services offered by the company.
Our Mission:
Creating Unforgettable Vacations with a Touch of Luxury. At Luxury Stays Club, our mission is to transcend expectations by offering unforgettable vacation experiences in luxury properties. We strive to turn each stay into a memorable chapter, providing exceptional service and properties that capture the essence of exclusivity and comfort.
Our Vision:
We envision a world where every journey becomes a masterpiece of comfort and elegance. From exotic beaches to urban landscapes, we aspire to be the preferred choice for those seeking the pinnacle of luxury accommodation.
Reservations:
By booking a Listing, you agree to pay all charges for your reservation, including the Listing price, applicable fees such as taxes, and other items identified during the payment process (collectively, the “Total Price”). You also agree that LSC may charge the Payment Method through Lynbrook used to book the Listing. Lynbrook may also make a security charge for Damage Claims purposes.
Refunds:
• To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must be made at least 14 days before arrival.
• If they cancel when there are 14 days or more until arrival but not within 48 hours of booking, you will receive payment equivalent to 50% of all nights.
• If they cancel between 7 and 14 days before arrival, you will receive payment equivalent to 50% of all nights.
• If they do so after that period, you will receive 100% of all nights.
Reservation Modifications:
Hosts and Guests are responsible for any Reservation Modifications they agree to make through the Platform or indicate to be made on their behalf to Airbnb’s customer service, and they agree to pay any additional amount, commission, fee, or tax associated with any Reservation Modification.
Property Order and Decoration Modifications:
LSC aims to constantly refresh the interiors of its properties to provide a luxurious and innovative experience. For this reason, interior design often changes, and the images displayed on the website, Airbnb, Vrbo, and others may not match the decoration you see during your stay. While this does not imply a decrease in service quality, LSC is committed to delivering a service equivalent to the photographs in its listings, though not necessarily with the exact same decoration. Due to logistical reasons, LSC reserves the right to continuously inform guests about changes in design and decoration.
Accommodation Reservations:
An Accommodation Reservation is a limited license to enter, occupy, and use the Accommodation. The Host reserves the right to re-enter the Accommodation during your stay to the extent that: (i) it is reasonably necessary, (ii) it is allowed by your contract with the Host, and (iii) it is consistent with applicable law. If you stay beyond the departure date, the Host has the right to make you leave in a manner consistent with applicable law, including imposing reasonable penalties for an extended stay. You may not exceed the maximum number of allowed Guests.
Age Requirement:
You are responsible for confirming that you are over 18 years old. You are responsible for the safety, health, integrity, emotional state, and relationship status of anyone you invite to the property. You are responsible for informing the Host of any medical, physical, or other conditions that may affect your ability to participate, attend, or use the Host’s service. Unless expressly authorized, you may not allow any person to participate in a Host’s service unless included as an additional guest during the reservation process.
Responsibilities:
You are responsible for your own acts and omissions and also for the acts and omissions of anyone you invite to join or who, with access to any Accommodation, Experience, or other Host’s service. For example, this means that: (i) you are responsible for vacating an Accommodation (and related personal property) leaving the premises in the condition they were upon your arrival, (ii) you are responsible for paying all reasonable amounts for Damage Claims necessary to cover damages caused by you, your guest(s), or your pet(s) to an Accommodation, and (iii) you must act with integrity, treat others with respect, and comply with applicable laws at all times. If you are booking for an additional underage guest or bringing a minor to a Host’s service, you must be legally authorized to act on behalf of the minor, and you are solely responsible for supervising such a minor.
Pet Policy
Pet Acceptance:
Only small to medium-sized dog breeds are allowed.
A maximum of two pets per accommodation is permitted.
Pet Fee:
An additional fee of $300 per pet will be applied to cover specialized cleaning costs.
This fee will be added to the total cost of the reservation and must be paid at the time of booking.
Guest Responsibility:
Guests are responsible for ensuring that their pets do not cause disturbances (mainly noise) or damage to other guests’ property.
Keep your pet under control at all times and use a leash in common areas.
Hygiene Rules:
Guests must properly pick up and dispose of their pets’ waste.
Use designated areas to walk your pet.
Advance Notification:
Inform the host in advance if you plan to bring a pet.
The host reserves the right to cancel the reservation if the presence of a pet is not notified in advance.
Damages and Cleaning:
Guests are responsible for any damage caused by their pets. In case of significant damage, the guest must cover the total or partial cost of repairing the damaged property.
Commissions:
LSC may charge commissions (and applicable taxes) to Guests for the use of the Liverez and Lynbrook Platforms.
Notifications:
Unless stated otherwise, any necessary notifications and other specific communications intended for guests will take place electronically and will be sent by Luxury Stays Club via email, notification on the Airbnb, Vrbo, Expedia, or Liverez Platforms, or through any other communication medium you provide.
Third-Party Services:
LSC provides its services through digital platforms such as Airbnb, Vrbo, Liverez, or the website, which may contain links to third-party websites, applications, services, or resources (“Third-Party Services”) subject to different terms and privacy policies. Airbnb assumes no responsibility for any aspect of such Third-Party Services, and links to these services do not imply endorsement.
Luxury Stays Club Brand Content:
The content made available on the Platform may be protected by copyright, trademarks, or other laws of the United States and other countries. You acknowledge that all intellectual property rights in such content are exclusively owned by Airbnb or its licensors, and you agree not to remove, alter, or conceal any copyright, trademark, service mark, or other proprietary notices. You may not use, copy, adapt, modify, create derivative works, distribute, license, sell, transfer, display, or publicly perform, transmit, broadcast, or otherwise exploit any content available on the Airbnb Platform unless you are the legal owner of such content or as expressly permitted in these Terms
Emails and SMS:
You will receive administrative communications from us at the email address or through the contact information you provide in your Airbnb account. Subscribing to additional email subscription programs will not affect the frequency of these administrative emails, although you may receive additional emails specific to the programs you have subscribed to. You may also receive our promotional emails. You can choose whether or not to receive promotional emails by notifying us via email at [email protected]. Note that you may not be able to take advantage of certain promotions if you disable certain communication settings or if you do not have an Airbnb, Vrbo, or Expedia account.
Property Usage Conditions, House Rules, and Guest Behavior:
Respect for the Property:
Guests must treat the property with respect and care.
Any damage to the property will be the guest’s responsibility, and corresponding charges will apply.
Quiet Hours and Schedules:
Guests are expected to respect designated quiet hours, especially during the night.
Avoid noisy activities that may disturb other guests or neighbors.
Occupancy Limits:
The maximum property occupancy must be respected at all times.
Any changes in the number of occupants must be communicated and approved by the host in advance.
No Smoking:
Consuming narcotics within the property is strictly prohibited.
Guests are advised to use designated smoking areas and properly dispose of cigarette butts.
Pets:
Pets may be allowed as agreed upon but must be notified and approved by the host in advance.
Guests are responsible for any damage caused by their pets.
Safety and Access:
Keep doors and windows closed when not in the property.
Do not allow unauthorized access to the property.
Cleanliness:
Guests must keep the property in tidy and clean conditions during their stay.
Additional cleaning charges may apply if the property is left in an unacceptable state.
Compliance with Local Laws:
Guests must comply with all local laws and regulations during their stay.
Violation of local laws may result in immediate reservation termination. These rules are established to ensure a pleasant and safe stay for all guests. Any violation of these rules may result in reservation termination without a refund.
Occupancy Limits:
Guests may not book more than 29 days. In any case, they can book 29 days and create a new reservation after allowing one day between reservations or alternatively book another property.
Usage Restrictions:
The use of the property is authorized solely for lodging purposes; parties, events, mass gatherings, or any other type of event exceeding the authorized person limit for each property are strictly prohibited.
Check-In and Check-Out Process:
Check-in starts at 4:00 PM.
Check-out must be no later than 10:00 AM.
Property Inspection:
Upon the host’s reasonable request (and with prior notice), inspections may be conducted (even if the reservation is ongoing) to ensure the integrity of the guest, neighbors, or the property itself.
Claims and Damage Policy:
Procedures in case of damage. If an accident damaging furniture or property decoration occurs during the guest’s stay, the host will file a claim against the guest and assess the damages. After the assessment, the host will deduct the security deposit charged on the reservation to cover the cost of repairs or replacement of the damaged furniture. If the amount does not cover the total repair cost, the host will request a written deposit from the guest to cover the full damage amount.
Modifications and Cancellations:
Company’s right to make changes. If LSC decides to make changes to the reservation, guests will be notified with prior notice and sufficient time to adjust to the relevant changes. In the case of a property booked on the same dates due to natural errors in the booking system or host negligence, the host may reassign it to a property with similar conditions to the one the guest booked. If the guest refuses to accept such a change, a full refund of the reservation cost will be provided.
Cleaning:
Cleaning cost. The cleaning cost is $180 for condos and apartments and $280 for houses for reservations of less than 7 days.
Regular Cleaning Policy. To ensure that properties always remain in optimal and impeccable condition, Luxury Stays Club establishes that each property will receive mandatory cleaning every 7 days. The cost of this cleaning will be charged to the guest’s account.
Regulatory Compliance:
Luxury Stays Club is a registered company in the state of Utah and complies with all applicable legal regulations for vacation property rentals.
Contact and Support:
Contact information for inquiries and issues. For lodging-related issues, please contact the property’s designated agent through the platform through which you booked your stay, whether it’s Airbnb, Vrbo, or Liverez. For questions or suggestions, you can email us at [email protected].
Procedures for reporting urgent issues. For urgent issues, please call the emergency line at 385-224-1546. For minor problems, contact your host through the platform where you made your reservation.
Duration:
The agreement between the “Host” and the “Guest”, as outlined in these Terms, will remain in effect until terminated by you or by the “Host” in accordance with these Terms.